I couldn’t tell you how 4th of July Yorkshire shirt many times we would have people say they would be right over to pick their clothes up and not show up for 6 to 9 months later and be completely pissed and surprised that their clothes were no longer there. One was an older couple that came in to pick up several laundried shirts of his. She inspected each one very closely and started to complain about the amount of starch in several of the shirts. I cannot remember if she expected them to all be very heavily starched or very lightly starched. Thing is people don’t realize that it’s just starch. We don’t do light, medium and heavy starch. The stiffness of the fabric depends on the type of fabric. The thicker the fabric, and the higher the cotton content, the stiffer the shirt will be. I tried explaining that to her but she would not have it.
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She started screaming at me 4th of July Yorkshire shirt that I needed to redo several of the shirts. I explained to her that we did not have the facilities there to do the laundry. She was screaming at me that she knew that we had the equipment back there and I was just being lazy. I tried to explain to her that the area in the back was offices and paperwork storage not laundry facilities. What she then said to me really took the cake. She said that the customer was always right and I was getting paid to serve her. if she told me to get down on my hands and feet and lick her shoes that I better do it and do it right the first time.